As we continue to work on building the foundation of the company, we are listening very closely to what our customers are saying. In response to their requests, we are announcing 2 new initiatives focused on improving our communication (Interaction Support News and Interaction Support Process). These initiatives are designed to enhance how we communicate information as well as establish standard methodologies and expectations around customer service.
Customers are our greatest source of insight and knowledge. Building close partnerships is a core principle for us and will ultimately lead to long-term customer relationships.